We support files from both Macintosh and Windows platforms. We accept native files from the current versions of the following applications: 

• Adobe Photoshop
• Adobe Illustrator
• Adobe InDesign
• Adobe Pagemaker
• Adobe Acrobat
• Quark Xpress
• Macromedia Freehand

Windows (PC)
• Adobe Photoshop
• Adobe Illustrator
• Adobe InDesign
• Adobe Pagemaker
• Adobe Acrobat
• Quark Xpress

Corel Draw Files
(Convert all fonts into curves and save as and Adobe Illustrator AI, EPS file format.Vector/Layout File Setup).

Need help with your files?
From concept and design, to color managment and retouching, we can come in at any level to enhance your files for optimum output.

Contact Us:

Que Imaging, Inc.
8080 Westpark
Houston, Texas 77063
Office: 713.781.8090
Toll Free: 800.411.1444
Fax: 713.781.3443



Digital (computer generated) File Setup


To deliver:

hand deliver or courier your digital data on DVD, CD, ZIP Disk, or portable hard drive to our facility at: 8080 Westpark Drive,
Houston, TX 77963
We occupy a freestanding building on the North side of Westpark Drive west of Hillcroft.

Sending Files Electronically:
To protect your files from corruption and reduce transfer time, please compress files.
We recommend Stuffit (Mac)
or WinZip(PC).

Please email files under 2MB when possible.

Files larger than 2MB, should be sent via FTP.

FTP client application software
login info. (Fetch, Transmit etc.).

  • Host Name: ftp.queimaging.com
  • User Name: queuser
  • Password: queuser
  • Path: ftp/uploads/queuser

Web Browser URL ftp connection
login info. (Safari, Explorer etc.).

  • ftp://ftp.queimaging.com
  • User Name: queuser
  • Password: queuser
  • Path: ftp/uploads/queuser

Established customers: use your own user name and password.

Please call us (713.781.8090) or email jobs@queimaging.com after you transfer your files to let us know your files have been uploaded.

  • The application document setup should reflect the output size you want. Any bleed should be done by extending bleed off the document page and not adding to the page size. If you cannot create your file at actual size, use a reduction percentage and be sure it is proportional to the final desired size.
  • Include all linked and embedded files used in your layout as well as fonts used in both the layout application and any linked files created in other applications. Some programs allow fonts to be converted to paths or curves (Illustrator, Freehand, etc.). If fonts used will not be provided for output, please convert to paths or curves.
  • All placed bitmap images (tiff, jpeg and photoshop psd & eps) should be in an RGB colorspace. AdobeRGB1998 is the color space we prefer. The resolution requirement for bitmap images should be between 150 to 300 ppi at final output size.

Photographic File Setup
  • We prefer to handle images in RGB tiff format, without layers or extra channels.
  • Please embed and icc color profile. Our preferred color space is Adobe RGB1998, but we can work with whatever you give us.
  • We can make outstanding prints from files at 150 to 305 ppi resolution at final size. If you are trying to create a large print from a smaller file, please let us res the file up for you using our hardware interpolation.

Que Imaging, Inc. File Preparation and Transfer, Houston TX
Copyright © 2005 Que Imaging, Inc. All rights reserved.